Ne Beklenir
Bir Lab Connect sorgusu gönderdikten sonra yanıt süreleri ve sonraki adımlar.
Her soru tipi net bir yol izler. Aşağıda, araştırma ekibimizin genellikle sundukları yer almaktadır — 48 saat içinde yanıt vermekle başlar.
Sample Analysis Request
Typically 2–5 business days to first guidanceWe review your sample type, elements, and research context — then advise on feasibility, prep, and routing.
- Acknowledgment within 48 hours with feasibility notes
- Method recommendation (matrix, count time, limits)
- Quote or demo-lab routing if analysis is needed
- PDF report template guidance for thesis citation
Demo & On-Site Testing
Demo scheduling usually within 1–2 weeksWe schedule a demo unit loan or application engineer visit based on your timeline and location.
- Confirm instrument model (Pro / Max / Ultra) for your elements
- Check calendar availability and shipping logistics
- Ship demo unit or assign field engineer
- Optional training session for your lab group
Method & Data Consulting
Initial reply within 48 hoursFree initial consultation on matrix effects, calibration, and spectrum interpretation.
- Review your composition data or spectrum paste
- Suggest prep, mode, and library settings
- Flag when lab confirmation is recommended
- Point to Academy modules and AI tools for self-study
Teaching Partnership
Partnership scoping in 1–2 weeksWe help departments integrate XRF into courses with Academy content, SOPs, and semester programs.
- Discovery call with PI or lab manager
- Propose module pack and check-sample kit
- Onboarding for instructors and TAs
- Optional listing in Lab Connect partner network
Lab & Platform Procurement
Procurement cycles vary — we stay engaged through awardCore facility and PI buyers receive model comparison, tender language, and academic pricing guidance.
- Requirements workshop (elements, users, teaching load)
- Written spec sheet for RFP / tender
- Demo evaluation before purchase decision
- Installation, training, and service plan quote
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