What to Expect

We review your sample type, elements, and research context — then advise on feasibility, prep, and routing.

1. Acknowledgment within 48 hours with feasibility notes
2. Method recommendation (matrix, count time, limits)
3. Quote or demo-lab routing if analysis is needed
4. PDF report template guidance for thesis citation

We schedule a demo unit loan or application engineer visit based on your timeline and location.

1. Confirm instrument model (Pro / Max / Ultra) for your elements
2. Check calendar availability and shipping logistics
3. Ship demo unit or assign field engineer
4. Optional training session for your lab group

Free initial consultation on matrix effects, calibration, and spectrum interpretation.

1. Review your composition data or spectrum paste
2. Suggest prep, mode, and library settings
3. Flag when lab confirmation is recommended
4. Point to Academy modules and AI tools for self-study

We help departments integrate XRF into courses with Academy content, SOPs, and semester programs.

1. Discovery call with PI or lab manager
2. Propose module pack and check-sample kit
3. Onboarding for instructors and TAs
4. Optional listing in Lab Connect partner network

Core facility and PI buyers receive model comparison, tender language, and academic pricing guidance.

1. Requirements workshop (elements, users, teaching load)
2. Written spec sheet for RFP / tender
3. Demo evaluation before purchase decision
4. Installation, training, and service plan quote